At link joy, we believe that the enjoyment of gaming should come hand in hand with responsibility. Our platform provides a range of self-control tools and support resources so that your gaming experience remains enjoyable, controlled, and safe.
We are more than just a gaming platform – we are a partner who genuinely cares about the well-being of every link joy player.
Set deposit limits, loss limits, and session time limits yourself directly through your account settings. These limits take effect immediately and require a cooling-off period before they can be raised to a higher level.
Need a break? Use the "Game Break" feature to temporarily suspend access to your account — whether for 24 hours, a week, or a month. No questions asked, no interruptions.
If you feel the need to stop your gaming activity entirely for an extended period, link joy provides a self-exclusion option that can be activated easily and immediately through your account.
View your full history of gaming activity, deposits, and withdrawals at any time. This full transparency helps you understand your playing habits and make smarter decisions.
Link joy carries out a rigorous KYC process to ensure only individuals aged 18 and above can register and play. Identity documents are verified before an account is fully activated.
The link joy customer support team is available around the clock to assist you. If you feel that gaming is starting to have a negative impact on your life, reach out to us and we will guide you with full empathy.
All of link joy's self-control tools are designed to put full power in the hands of players. You can access them at any time through the "Account Settings" section on the platform. We believe control is in your hands.
Set your maximum daily, weekly, or monthly deposit amount. Once the limit is reached, the system automatically blocks any additional deposits.
ImmediateSet how long you can play in a single session. When time is up, the system will remind you and offer the option to take a break.
CustomisableSet a maximum loss limit for a specific period. This prevents you from continuing to play after reaching the limit you have defined.
Active ProtectionTemporarily suspend account access without closing your account. Choose from: 24 hours, 7 days, 30 days, or a custom duration.
No questions askedA long-term account closure option for players who need a complete break. Can be extended according to your needs.
Long-termGenerate a detailed report of all your gaming activity, wins, losses, and transactions for personal review at any time.
Fully TransparentSetting personal limits on link joy is straightforward and can be done in just a few steps. No need to contact customer support — everything can be managed on your own.
Open the link joy app or website and log in using your existing username and password.
Click the profile icon at the top right and select "Account Settings" from the dropdown menu displayed.
In your account settings, navigate to the "Responsible Gaming" tab where all self-control tools are available in one place.
Select the type of limit you want, enter the limit value and desired period, then confirm your settings. Limits take effect immediately.
You will receive an in-app notification and a confirmation email verifying that your new limit has been successfully set on your link joy account.
Increasing a limit (e.g. raising your deposit limit) requires a 24-hour cooling-off period before it takes effect — this is an added safety measure to protect you from impulsive decisions.
Problem gambling can happen to anyone. Recognising the early signs is an important first step. Check whether you or a loved one is showing any of the signs below:
Feeling the need to gamble with increasingly larger amounts of money to achieve the same level of excitement as before.
Feeling restless, irritable, or uneasy when attempting to reduce or stop gambling activity.
Frequently thinking about gambling — planning the next session, figuring out ways to get money, or reliving past gaming experiences.
Gambling as a way to escape from problems, feelings of helplessness, guilt, anxiety, or depression.
Chasing losses – continuing to gamble after losing in the hope of recovering the money lost.
Lying to family members, friends, or others about how often you gamble or how much money you spend.
Neglecting work, family, or social responsibilities due to time spent gambling.
Relying on others for money to resolve financial problems caused by gambling.
If you identify two or more of the above signs in yourself, we encourage you to contact the link joy support team or consult a mental health professional immediately.
Answer the following questions honestly with yourself. This is not a medical diagnosis – it is a self-reflection tool to help you evaluate your relationship with gambling.
Q1. Have you ever felt the need to gamble with more money to get the same level of excitement?
Q2. Have you ever tried to cut back or stop gambling but were unable to?
Q3. Has gambling affected your relationships with family or friends?
Q4. Have you ever borrowed money or sold possessions to fund your gambling?
Q5. Do you feel uncomfortable or anxious when you are unable to gamble?
Q6. Have you ever gambled to solve financial problems or due to stress?
Q7. Have you ever lied about how much time or money you have spent on gambling?
Q8. Do you continue to gamble even knowing that it is having a negative impact on your life?
Answers to the most frequently asked questions about responsible gaming features at link joy.
Link joy pledges to always put player well-being above all else. We will continue to invest in technologies and processes that help players game more responsibly, strengthen our protection tools, and ensure this platform remains a safe and enjoyable entertainment space for all Malaysian players. Responsible gaming is not optional — it is at the core of how we operate.
All these limits are yours to manage, at any time, directly from your account.
Deposits & play time
Deposits & losses
Deposits & wagering
24 hours – 30 days
6 months – permanent
Download anytime
Register a link joy account today and enjoy a safe, fun, and fully controlled gaming experience. Our platform is designed to ensure you always stay in control – not the other way around.